Guidance for IT support

Local IT teams need to ensure that:

• devices are using the Version 2.3 (or above) NHS Identity agent software
• the new NHS Credential Management has been installed
• devices are ready with NHS Smartcard readers in place
• the NHS Cervical Screening Management System URL is whitelisted

The NHS Identity Agent is needed to authenticate an user’s NHS Smartcard credentials with NHS Spine.

Download the latest version. Version 2.3.2.0 overwrites current installed versions:

• NHS Identity Agent v2.3.0.0
• NHS Digital IA v2.3.0.0 Supporting Documentation (ZIP) 
• NHS Digital IA v2.3.0.0 installation file (msi)

NHS Credential Management provides a way of authenticating NHS Smartcard users with internet facing services. 

The NHS Credential Management application allows NHS Spine applications to move away from their reliance on Java applets. Java applets are an out of date technology with many security flaws and which limit NHS Spine applications to using the Internet Explorer browser.

Download the latest version of the NHS Credential Management installation file (.msi).

To check the latest picture on Warrantied Environment (WES) support for NHS Credential Management support for NHS Credential Management see the WES.  

To access the NHS Cervical Screening Management System, we recommend that all IT departments create a desktop shortcut so that users can easily access the system.

If it is not possible to display a desktop shortcut, then please signpost users to the NHS Cervical Screening Management System and use the icon image. 

Please ensure that the full name of the system is used (NHS Cervical Screening Management System) and please refrain from using any acronyms.

Process requests for additional RBAC functions and workgroups to be added to ensure the correct permissions are in place for existing NHS Smartcards holders, who work in cervical screening services.

To access the NHS Cervical Screening Management System, the URL will need to be added to the allowed list:
https://cervicalscreening.nhs.uk