Download and uploads

You will need to select the files in the right hand pane that you wish to download and select a folder in the left hand pane where you wish the files to be stored. You do this by ticking the box on the left hand side of the file/folder

You will need to select the files in the left hand pane that you wish to upload, these files will automatically appear in the right hand pane. You do this by ticking the box on the left hand side of the file.
When you have selected the files/folders then click ok. This will bring you back to the original screen where you need to click on the green (for download) or orange (for upload) button.

You will then see your file transfer progress. This will tell you when the download or upload is complete. 

Do not click on the orange upload, the green download or the execute all transfers buttons unless you have selected the relevant files and folders via the ‘Browse’ buttons, as this may result in the wrong files being transferred or files not going to the correct folders.

After downloading, a file may show as being petabytes in size. This is a known windows compression issue. The file should be un zipped using winzip 10 or above.