Part of Data quality guidance for general practice using SystmOne
'Squeeze in' appointments
In some situations, such as to meet higher than expected demand, you will need to add extra appointment slots beyond the planned capacity.
You can use this 'Squeeze in' option to add an extra appointment slot between existing slots in a session, without extending the length of the session. For example, this may be useful if a patient needs to be seen soon, but the current appointment session is fully booked, especially if the session holder is running ahead of time.
Actions requested from practices
To 'squeeze in' an appointment slot:
- Access appointment book.
- Use the calendar to select the required date, and then select the required session.
- Right click the session header (white section with the clinician’s name).
This will give you the options to insert the extra appointment slot at the beginning extend Start or at the end extend end.
Last edited: 24 May 2023 12:33 pm