Support with applying for my Care ID

This page provides troubleshooting guidance and support materials for applying for your Care ID.

Starting my apply for Care ID application

From how to get an invite, to accessing the online form guidance to support your Care ID application.

Help with issues and questions within the online form

Help with issues when taking a photo of your documents and face.

How long it takes to check your identification and what happens if your care ID application is rejected.

Last edited: 10 March 2025 4:46 pm