Video recording and slides from the roadshow
Thank you to all who attended our November roadshow on 23 July 2024.
Here is a recording of the online event.
You can also download a copy of the slides from the roadshow.
Details of the roadshow
The event took take place on Tuesday 23 July from 11:00am to 12:00pm.
Agenda
- Welcome and introductions
- Robotic Process Automation update
- Deprecation update
- Non-smartcard authentication update
- Registration Authority policy and guidance updates
- CIS2 Authentication onboarding update
- Q&A
How we communicate
Care Identity Service website
https://digital.nhs.uk/services/care-identity-service/latest-news
Our website includes:
- guidance on all services and software, tailored to different user groups
- latest releases
- news and events
NHS England customer portal
https://www.support.digitalservices.nhs.uk/csm
Use the customer portal to report incidents and raise requests:
ESR service desk
Use the ESR service desk to report incidents and raise requests specific to ESR.
Identity Agent Slack
https://join.slack.com/t/identityagent/shared_invite/zt-2naixu05w-sNPjZ_EGaSjIwHyk7A_pVg (link expires on 22 August 2024)
This Slack channel provides:
- Care Identity Service announcements
- release information
- news and events
- questions and answers from the IAM community
- early insight to IAM-related problems
National RA team (Microsoft Teams)
This Teams channel provides:
- Care Identity Service announcements
- release information
- news and events
- questions and answers from the IAM community
- early insight to IAM-related problems
NHS Networks
https://www.networks.nhs.uk/groups/registration-authority-community/
Discussions by RAs for RAs, including:
- help and answers from the RA community
- early insight to issues affecting RA roles
Feature Focus
The product and development team share the latest information about releases and get feedback from users at an early stage.
Look out for announcements on our news page.
