Identity and Access Management roadshow November 2023

Thank you to the 600+ attendees who attended our November roadshow on 7 November 2003.

Here is a recording of the webinar, including subtitles.

You can also download a copy of the slides from the event.

Care Identity Service website

https://digital.nhs.uk/services/care-identity-service/latest-news

Our website includes:

• latest releases
• news and events
• guidance on all services and software, tailored to different user groups

Registration Authority newsletter

All RA managers get this, and it is also published on our news page.

NHS England customer portal

https://www.support.digitalservices.nhs.uk/csm

Use the customer portal to report incidents and raise requests:

ESR service desk

https://digital.nhs.uk/services/care-identity-service/registration-authority-users/registration-authority-help/links-to-related-services

Use the ESR service desk to report incidents and raise requests specific to ESR.

Identity Agent Slack

https://join.slack.com/t/identityagent/shared_invite/zt-25m69u6gg-m0VLH_WDjkF1gRcwS9IbIw (link expires on 17 November 2023)

This Slack channel provides:

• Care Identity Service announcements
• release information
• news and events
• questions and answers from the IAM community
• early insight to IAM-related problems

National RA team (Microsoft Teams)

https://teams.microsoft.com/l/team/19%3af1f1e0b169df47e0ad0e98f4b0a45f7f%40thread.tacv2/conversations?groupId=f836b9b1-eb5b-44c6-adba-e3128fcd641f&tenantId=37c354b2-85b0-47f5-b222-07b48d774ee3

This Teams channel provides:

• Care Identity Service announcements
• release information
• news and events
• questions and answers from the IAM community
• early insight to IAM-related problems

NHS Networks

https://www.networks.nhs.uk/groups/registration-authority-community/

Discussions by RAs for RAs, including:

• help and answers from the RA community
• early insight to issues affecting RA roles

Care Identity Management feedback portal

https://portal.productboard.com/y4ncfqo7w6ksv8qymlimwhn6/tabs/37-cim

Feedback about what’s on the service, and ideas for the future.

CIM Feature Focus

The product and development team share the latest information about releases and get feedback from users at an early stage.

Look out for announcements on our news page.