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Self-service improvements in Care Identity Management

New options for registering non-smartcard authenticators and unlocking your own smartcard.

New options for adding non-smartcard authenticators

The option to register an iPad on your own Care Identity profile has been available for a while. We've now added 3 more authenticator types that you can register on your own profile to authenticate in place of a smartcard. This was added in release 5.70 of Care Identity Management on 19 September 2024.

Read step-by-step guidance on how to register:


Get a text message to unlock your smartcard

We've recently introduced security codes via text message to the self-service smartcard unlock application. This was added in release 5.71 of Care Identity Management on 25 September 2024.

We've also updated the step-by-step guidance on how to use self-service smartcard unlock.




Last edited: 25 September 2024 6:08 pm