Cervical Screening Management System (CSMS)

CSMS is the 'call and recall' product for the NHS cervical screening programme in England. It identifies and invites eligible participants, helps GP surgeries to manage eligible patients, and manages receiving and sending results.

Those involved in cervical screening in England:

• GP practice staff
• sample takers
• laboratory staff

• colposcopy staff

• the Cervical Screening Administration Service (CSAS)

• staff working in the Screening Quality Assurance Service

See a full list of NHS job codes for staff who access CSMS.

 To access CSMS you will need: 

• an NHS smartcard or Microsoft Authenticator
• correct access permissions on your Care Identity profile
• to complete CSMS online training (optional)

See guidance on how to get access to and use the service.

This service is live.

This is a silver service, meaning it is available and supported during business hours 8am to 6pm Monday to Friday but not bank holidays. Major incidents can be logged outside of core hours via the NHS England Customer Portal.