Help using CSMS

Guidance for staff involved in cervical screening services on how to use the Cervical Screening Management System (CSMS) and guidance for smartcard administrators on how to manage CSMS access.

Staff who use CSMS

Guidance for staff involved in cervical screening services. Learn how to access the system and complete common tasks.

Access CSMS

Set up your Care Identity profile with the correct permissions and log in to CSMS

Get started

Manage a patient

Find a patient, view their details, and defer, cease or re-instate them into CSMS

Manage a patient

Manage notification lists

Defer, cease or re-instate patients on notification lists and manage reminder emails

Manage notifications

Create sample request form

Create an HMR101 sample request form in CSMS

Create form

Download reports

Create screening history batch download and non-responders reports in CSMS

Download reports

Smartcard administrators and registration authority staff

Access to CSMS is managed through local registration authority services.

Manage users

Update Care Identity profiles to allow cervical screening staff access to CSMS

Update profiles

Further support

For technical support or any other questions contact your local IT team or the National Service Desk via the NHS England Customer Portal.

Last edited: 19 September 2025 9:40 am