Part of National Event Management Service (NEMS) onboarding guide for digital child health

Useful contacts

We have provided a list of useful contacts to help you with onboarding NEMS.

Summary

We have provided a list of useful contacts to help you with onboarding NEMS.

National Service desk and Digital Operations and Service Management team

Support for live MESH mailbox and live environments.

Digital Operations and Service Management

Digital Operations and Service Management information and an overview of the national service desk to support providers accessing SMSP.

Platforms support desk

Support for DEP and INT mailboxes and environments

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Path to Live environments

Information for users of NHS England's Path to Live testing and training environments.

Solution Assurance team

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Interoperability Toolkit

The Interoperability Toolkit (ITK) is a set of common specifications, frameworks and implementation guides. It supports interoperability within local organisations and across local health and social care communities.

Deployment Issue Resolution (DIR) Team

Managing national NHS Domain Name System (DNS) services and provide rapid and timely technical response and intervention to resolve internal and external issues.

ARTICLE

Message Exchange for Social Care and Health: certificate guidance

To authenticate your secure MESH mailbox, you will need to hold a certificate. This page describes which certificate you will need and how to apply for and use one if required.

National Record Locator and NEMS

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National Record Locator (NRL)

Find and access patient information shared by other health and social care organisations, to support the direct care of a patient.

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National Events Management Service (NEMS)

The National Events Management Service (NEMS) enables the sharing of specific health information about a patient in near real-time. Information is shared in the form of event messages, following a publish and subscribe model and using the NHS Spine.

Clinical safety

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Digital Clinical Informatics Safety Team

The Digital Clinical Informatics Safety Team provides a digital clinical safety assurance service across the whole of NHS Digital's work so that NHS IT systems support clinicians in providing better, safer patient care.

Last edited: 5 February 2025 3:33 pm

Useful contacts

Summary

National Service desk and Digital Operations and Service Management team

Platforms support desk

Solution Assurance team

Deployment Issue Resolution (DIR) Team

National Record Locator and NEMS

Clinical safety

Chapters