Closing an admin user account in Digital Staff Passport

Note: this is guidance on how to close an admin user account. For information on how to remove a staff member's access to your trust's Digital Staff Passport portal, read how to delete a passport.

Log onto the NHS Digital Staff Passport employer’s portal using your email address and passport.

Note: for extra security, multi-factor authentication (MFA) has been added to the Digital Staff Passport login process. Read our user guide on logging in with MFA.

Select 'User management' from the options at the top of the page.

All existing users will be listed. Select 'Delete' on the relevant individual. All individuals listed are corporate team members within the trust, i.e., those managing and administering the system, as opposed to passport holders.

The next page gives further guidance on what happens if an account is deleted. If you still wish to delete the account, select 'Yes, delete this account'.

You'll see a confirmation message that the user’s account has been successfully deleted.