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Reviewing credentials a staff member has shared

How to review credentials a staff member has shared in Digital Staff Passport, because they've received new credentials or moved to your trust.

Log onto the NHS Digital Staff Passport employer’s portal using your email address and password.

Verifying identity process 1

 

Note: for extra security, multi-factor authentication (MFA) has been added to the Digital Staff Passport login process. Read our user guide on logging in with MFA.

If any staff members have shared credentials, it will appear as a category next to either the 'Staff passports' or 'Reviewed passports section of the home screen. Select 'View' next to the message to see all outstanding shared credentials for review.

DSP staff passports view shared credentials

 

Select the user's name to review their shared credentials.

DSP Peter Jones highlighted review shared credential

 

A banner will appear on the main page of a user profile to indicate that they have shared credentials for review. Select 'Review credentials'.

DSP Peter Jones new credential to review

 

Each credential that has been shared will be listed individually. To view full details of the credential, select the blue arrow on the left-hand side of the screen.

DSP bypass credentials required button

If you see a message saying 'Bypass credentials required' and you're not sure what to do, read this troubleshooting page.


When you've reviewed each credential, you can choose to either accept or reject it using the selection buttons. Note: if you choose to reject a request, you must provide a reason.

When you've reviewed all the credentials, select 'Continue'.

DSP review shared credentials

 

You'll see a confirmation screen that lists all credentials and whether they have been accepted or rejected, along with a reason if applicable. Select 'Yes, confirm' and then 'Continue' to proceed.

DSP review shared credentials confirm

 

You'll then see a screen confirming you've reviewed the credentials.

DSP status confirmed credential review

Last edited: 4 December 2024 12:00 pm