The DBS credential does not provide enough information for you to accept it
What to do if you do not have all the information you need from a staff member to complete a new DBS check.
The issue
The DBS credential does not provide all the information for you to accept it and not complete a new DBS check.
Likely cause
The DBS credential is missing the information:
- Information contained – Y or N (to check the additional content within the DBS certificate and accept those with Y and ask to see DBS certificate if it states N)
What to do
You will need the staff member to present an original physical copy of their DBS certificate for you to make an informed decision.
We are working with DBS and other stakeholders to resolve this issue for future DBS checks.
Last edited: 6 August 2024 8:15 am