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Create appointment availability

'Availability managers' can set up appointments for their site.

Create weekly sessions

This will create sessions that run at the same times over the date range you set up.

1. Select the site that you want to create availability for.

2. Click on 'Create availability' in the top menu or at the bottom of the landing page.  

Create availability buttons on landing screen

3. Click on 'Create availability'.

4. Select 'Weekly sessions' and click 'Continue'.

Weekly sessions screen shot

5. Add a start and end date and click 'Continue'.

Add start and end date screen

6. Select the days your sessions will be available and click 'Continue'.

Select days to add to your weekly session screen

7. Add the session start and end times.

Add start and end times screen

8. Enter the number of vaccinators or vaccination spaces.

Add number of vaccinators or vaccination spaces screen

9. Enter the appointment length. The capacity calculator will show the total number of appointments and the number of appointments per hour.

10. Click 'Continue'.

Enter appointment length and capacity calculator screen

11. Select the service that will be available at this time and click 'Continue'.

Add services to your session screen. The screen shows 'RSV' vaccinations as an example service

12. You will then be able to check the information you've entered.

13. You can edit the information by clicking on the relevant 'Change' link.

14. Click 'Save session' once the information is accurate.

15. The availability will immediately be published on the National Booking Service for the public to book appointments.


Create a single date session

This will create a single session that only runs on one day.

1. Select the site that you want to create availability for.

2. Click on 'Create availability' in the top menu or at the bottom of the landing page.

Create availability screen

3. Click on 'Create availability'.

4. Select 'Single date session' and click 'Continue'.

Single date session select screen

5. Add the date and click 'Continue'.

Add a single date screen

6. Follow the guidance for creating weekly sessions (from step 7 onwards in the above section).


Add more availability to a date

This will create additional availability on a day where you have already created a session.

1. Select the site you want to create availability for.

2. Click on 'View availability' in the top menu or 'View availability and manage appointments for your site' at the bottom of the landing page.

View availability selected on the landing page

3. Click on 'View week' for the week where you want to add additional availability.

View week screen

4. Find the day where you want to add a session.

5. Click on 'Add session'.

Add session screen

6. Follow the guidance for creating weekly sessions (from step 7 onwards in the first section above).

Last edited: 17 February 2025 12:49 pm