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View appointments

'Appointment managers' can view booked and unbooked appointments at their site.

View booked and unbooked appointments

Make sure you have added availability first before using this functionality. Weeks start on a Monday.

1. Select appropriate site.

2. Click on 'View availability' in the top menu or the 'View availability and manage appointments for your site' at the bottom of the landing page.

View availability buttons on landing page

3. You will be shown the number of booked and unbooked appointments by service type for the next month, starting with the current week.

4. Click on 'View week' to see the booked and unbooked appointments for one week.

View week screen

5. You will see the time of the session, service type and number of booked and unbooked appointments.

6. Click on 'View daily appointments' to see the list of people who have booked for a particular day.

View daily appointments screen

7. You will be able to view important patient information:

  • Name
  • NHS number
  • Date of birth
  • Contact details
  • Vaccine/Service

8. You can also view cancelled appointments for any day in the 'Cancelled' tab.

Cancelled appointments screen

Please note that members of the public are shown available appointments on the NBS up to 25 days in advance of when they become eligible. NBS does not accept same day bookings.

Last edited: 17 February 2025 12:51 pm