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Ask the following questions

  • what kind of AI products this guide applies to
  • what problem are you trying to solve, and is AI the right solution
  • does this product meet regulatory standards
  • does this product perform in line with the manufacurer's claims
  • will this product work in practice
  • can you secure the support you need from staff and service users
  • can you build and maintain a culture of ethical responsibility around this project
  • what data protection protocols do you need to safeguard privacy and comply with the law
  • can you manage and maintain this product after you adopt it
  • is your procurement process fair, transparent and competitive
  • can you ensure a commercially and legally robust contractual outcome for your organisation, and the health and care sector

What kind of AI products this guide applies to

This guide is concerned with procuring ‘off-the-shelf’ AI applications, products packaged by vendors ready for deployment. It does not focus on bespoke projects, research or build collaborations between health and care organisations and developers. Though even products labelled as off-the-shelf will need customising to meet the specific needs of an organisation. 


Last edited: 16 June 2025 3:54 pm