Example on where this approach has worked

A Hospital NHS trust recognised the need to modernise its dated IT infrastructure to improve agility and resilience. Legacy systems were proving inadequate for current demands and innovation efforts. After evaluating options, the trust chose to adopt cloud services as a strategic priority.

The CIO formed a cloud governance team to develop a defined strategy and roadmap. They engaged programme managers and clinical IT leads to provide key inputs based on business needs. The team recommended a lift and shift migration approach starting with non-critical back-office applications.

The trust launched a pilot migrating their staff roster system to a secure, governed environment. With successful results, they then shifted secondary apps like patient appointment processing. A proof-of-concept for a patient appointment reminder service validated cloud's advantages for core systems.

Trust IT staff underwent extensive cloud skills training. Platform teams were upskilled on DevOps, infrastructure coders learnt Terraform. Cybersecurity analysts were trained on cloud-native controls which then all formed the trusts CCoE. Change management included forums where clinicians and IT could exchange feedback on maximising cloud benefits. Regular newsletters and townhalls maintained engagement.

Within 18 months, 30% of  trust systems were shifted to the cloud. The CCoE continued expanding landing zones and tooling. Cloud-based innovation trials also showed promise for predictive analytics. Ongoing success required maintaining momentum - evangelising wins, providing continuous learning opportunities, and gathering user feedback. The journey took time and commitment, but the trust realised cloud's advantages while laying strategic foundations for healthcare's digital future.