Part of Digital pathways tools guidance and next steps for 2024/25
Annex A: National specified capabilities to support digital pathways
ICBs must engage with the NHS England National Commercial and Procurement Hub to ensure that only products meeting the required capabilities above are in place and purchased
National specified capabilities to support digital pathways
Care navigation
Supports health or care professionals to appropriately process and respond to online patient/service user consultations using a pre-configured care navigation workflow.
Online consultations and online patient/service user requests reporting
Enables reporting and analysis using a range of online consultations and online patient/service user request data items to support clinical care and health or care organisation management. Also supports submission of data to the authority to support understanding of demand and activity within healthcare organisations.
Online patient/Service user request
Allows patients/service users to make specific types of clinical/non-clinical requests online to their healthcare organisation.
Online patient/service user consultation
Allows patients/service users to request and receive support relating to healthcare concerns online.
Some tools may also offer additional, enhanced capabilities
Including:
Communication management
Supports the delivery of two-way patient communications
Cross-organisation appointment booking
Enables appointments for patients/service users to be booked by health or care professionals across organisational boundaries.
Prescription ordering – Citizen
Enables patients to request for a repeat medication to be issued online.
Video consultation
Allows health/care professionals to conduct secure live remote video consultations with individual or groups of patients/service users.
View record – Citizen
Enables patients to view content from their electronic patient record (EPR) online.
Demand and Capacity Planning Tools (DCPT)
Demand and Capacity Planning Tools (DCPT) will allow health or care organisations to gain a greater understanding of their own data and performance to enable more informed planning.
They are expected to offer the following capabilities:
Access pre-configured dashboards
Enables health/care professionals to access pre-configured dashboards provided by suppliers that are based on nationally-defined criteria and use data from core clinical solutions and other supporting solutions.
Manage custom dashboards
Enables health/care professionals to access, manage and share custom dashboards that use data from core clinical solutions and other supporting solutions.
Data management
Allows health/care professionals to configure how consumed data (including SNOMED CT codes) is mapped so it can be most effectively used by the dashboards
Last edited: 25 April 2024 12:06 pm