Part of Guide to creating referrals in Path to Live NHS e-Referral Service (e-RS)
Amending a referral or adding a referral letter
Amendments can be made to referrals at a later date, including the addition of a referral letter. To amend an existing referral, log into e-RS as the referring clinician at the relevant organisation and enter the NHS number of the patient and search.
Summary
Amendments can be made to referrals at a later date, including the addition of a referral letter. To amend an existing referral, log into e-RS as the referring clinician at the relevant organisation and enter the NHS number of the patient and search.
1. Any outstanding referrals will be displayed in the list when searching an NHS number.
2. Click on the UBRN to access the ‘actions’ menu and select an action from the list.
3. Select the relevant option, common tasks are outlined below:
- ‘Add/Modify Referral Letter’ – add or remove a referral letter or attachment.
- ‘Update/Book’ – amend the service; or appointment slot (Directly Bookable Services only).
- View Request -> Update person - update the address or contact details of the customer.
Last edited: 3 November 2021 2:05 pm