NHS England Secure Data Environment user management guide
Find out how to add, update and remove users in the NHS England Secure Data Environment (SDE).
This guide will help you manage users in the NHS England Secure Data Environment (SDE). It provides guidance on:
- signing into the online user management service
- updating user roles
- deactivating and reactivating users
- adding new users
How to manage users
If you do not have access to the new online user management service, you can manage users by contacting [email protected]. The SDE team can add, update and deactivate users, and assign Stata licences or upgrade Virtual Desktop Interface (VDI) memory allowances.
If you are a user who would like to request a change to your Stata licence or VDI, you must ask the person who is responsible for managing users in your team to contact [email protected].
Contact us
If you experience any issues using the NHS England SDE, contact the National Service Desk via email at [email protected] or phone 0300 303 5035.
You can get extra support if your health or personal circumstances make it difficult to learn about how to manage your users in the SDE.
To ask for assistance or for information in a different format, contact us at [email protected].
If you have difficulty contacting us by email, call our Customer Contact Centre on 0300 311 22 33.
Last edited: 12 June 2025 5:05 pm