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National Care Records Service (NCRS) user guidance

Find helpful information about switching over from SCRa to NCRS.

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National Care Records Service (NCRS) user guidance


There should be minimal impact on you when you switch to NCRS, as the services you access via SCRa are not changing. It is simply the interface to access the services that will change.  

The NCRS interface is user-friendly and meets modern accessibility standards. It has been designed in collaboration with end users. You are still able to search for patient NHS numbers using the Personal Demographics Service, access patient Summary Care Records, child protection information and view/add Reasonable Adjustments and care plans. 

All your existing smartcard credentials and access rights will continue to work on NCRS. There are already thousands of health and care staff using NCRS.  


Last edited: 28 January 2025 3:47 pm