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Part of National Care Records Service (NCRS) user guidance

National Record Locator Service (NRLS)

Current Chapter

Current chapter – National Record Locator Service (NRLS)


Documents panel

The documents panel details the availability of National Record Locator Service (NRL) information held in local provider systems for this patient.

View the available entries

Links to NRL pointers and documents are retrievable from the following screens.

Available documents

Links within the record owner column display ‘pointers’ to a local mental health crisis team’s contact details, for example.

Urgent help

Links within the Record column display the document uploaded by the organisation caring for the patient, where available.

For desktop users:

Record type mental health crisis plan

For iPad users:

Record type mental health crisis plan - iPad users

iPad users are required to take an extra step and click on the hyperlink in the yellow dialog box to view the NRL document.

There are an increasing number of types of document being uploaded by local provider systems.


Further information


Last edited: 24 May 2024 12:25 pm