Skip to main content

Part of NHS Cervical Screening Management System user guide

Access to the Cervical Screening Management System (CSMS)

Current Chapter

Current chapter – Access to the Cervical Screening Management System (CSMS)


About the access check

To maintain access controls, it is essential that only those staff who will require access to CSMS have access permissions. Please refer to information on system activities and associated roles.

Local processes and Registration Authority policies must be followed for requesting and removing CSMS smartcard and Microsoft Authenticator access permissions.


What you'll need

If you are an existing Smartcard user, please complete the CSMS access check on the device that you would normally use your smartcard with. 

Check that: 

  • you have been issued with an NHS smartcard and smartcard passcode
  • your device has a smartcard reader and has been set up for smartcard use

If during this check you identify that your smartcard certificates are due to expire, or have expired, you have forgotten your smartcard passcode, or have any other general smartcard usage queries, refer to guidance for smartcard and authenticator users.

Alternatively, CSMS can now be accessed via Microsoft Authenticator.


How to complete the CSMS access check

Before starting, please ensure that your smartcard is inserted into your smartcard reader.

Your local IT team may have created a desktop shortcut for CSMS. If this has not been completed, please use the CSMS URL: https://cervicalscreening.nhs.uk 

If you encounter a problem, refer to the I am unable to access the CSMS URL section.

Select Log in with my Care Identity.

Cervical Screening Management System - Log in with my Care Identity

You may have smartcard selected as your preferred login method. If you see the following screen, select Smartcard.

Screenshot of page that shows a list of options to log into CSMS with the smartcard option selected

Enter your Smartcard passcode and select OK.

Screenshot of text field where users can enter their smartcard passcode

If your smartcard has been set up with valid CSMS access permissions (that is, a valid CSMS RBAC role and cervical screening workgroup have been assigned to your smartcard) you will be able to choose a role to login with (see example below).

Review the details seen relating to roles available for CSMS access. Cervical screening RBAC roles can be checked based on system activities and associated roles performed. 

Choose a role and press Continue to access the CSMS.

Screenshot of page with a 'Nurse access role' available to select

Check specific guidance in the resolving problems with CSMS access section if one of the following problems is seen:

  • you see an error message after you have entered my smartcard passcode
  • you do not have a valid cervical screening role set up on your smartcard
  • you do not have a valid cervical screening workgroup set up on your smartcard

Last edited: 27 January 2025 9:37 am