Digital Staff Passport user guides for employees

Setting up your digital identity

How an NHS staff member can use a government-approved online digital identity check to prove who they are, without needing a face-to-face appointment with a recruitment team.

Signing up when you've had an email invitation

The steps NHS employees should take to register for the NHS Digital Staff Passport service when they've received an invitation by email.

Signing up without an invitation

How to sign up for the Digital Staff Passport service without having received an email invitation from an NHS trust.

Downloading your access key

How to get and use the access key that you'll need to log in to the Digital Staff Passport employee portal.

Logging in to the employee portal

How to access a trust's employee portal using your NHS Digital Staff Passport login details.

Sharing credentials with your current trust

How to share your credentials with your existing employer as a staff member using the Digital Staff Passport service.

Sharing credentials requested by your current trust

Guidance for staff who have received an email or SMS notification asking them to share credentials with their current employer in the Digital Staff Passport service.

Sharing your credentials when you move trusts and receive an invitation

Guidance for staff who have received an invitation to share their credentials with a new NHS trust (credentials that have been previously added to their Microsoft Authenticator digital wallet).

Sharing your credentials when you move trusts, without an invitation

Guidance for staff who want to share their Digital Staff Passport credentials with a new NHS trust (credentials that have been previously added to their Microsoft Authenticator digital wallet), but have not received an invitation to do so.

Managing credentials

How to manage your credentials as a staff member using the Digital Staff Passport service.

Reviewing, accepting and rejecting new credentials

Help with managing credentials for NHS staff using the Digital Staff Passport service.

Requesting credentials

How to view and request the credentials that are available from your trust in Digital Staff Passport.

Revoked credentials

What to do if you receive an email or text saying one or more of your Digital Staff Passport credentials have been revoked.

Reissue credentials to your wallet

How to restore credentials to your Microsoft Authenticator digital wallet in Digital Staff Passport, if you've deleted them accidentally, or lost or replaced your phone.

Create a self-declared new starter information credential

An optional Digital Staff Passport credential that can help you share your personal information more quickly with new trusts.

View your passport history

See when Digital Staff Passport credentials have been provided, when you've reissued credentials to yourself, when you've shared credentials with employers and other information.

What to do if you change your home address

There's no need to change your Digital Staff Passport if you change your home address.

Managing notifications

How to manage the email and SMS alerts you receive from the Digital Staff Passport service.

Deactivating and reactivating your passport

How to make your passport temporarily unavailable in the Digital Staff Passport service, while keeping your data and credentials available, and how to reactivate it later.